Privacy Policy
At NeoCasino, we are committed to protecting your personal data and maintaining trust with our players. This privacy policy outlines how we collect, use, store, and share your information.
Data Collection
We may collect the following types of information from you:
- Personal details: name, date of birth, address
- Login credentials: username, password
- Banking information: payment method, account details
- Gaming activity: game played, stakes, wins/losses
How We Use Your Data
We use your data for the following purposes:
- To create and manage your account
- To provide our services to you (e.g., processing deposits/withdrawals)
- To enhance your gaming experience (e.g., tailored promotions, offers)
- For security and fraud prevention measures
- Comply with regulatory requirements
Data Storage
We store your data on secure servers located in a European Economic Area (EEA) country. We use industry-standard encryption to protect your data.
Sharing Your Data
We may share your data with:
- Service providers: for example, payment processors, marketing agencies
- Regulators: to comply with licensing requirements
- Affiliates: for joint promotions or offers
Your Rights
You have the right to:
- Access and update your personal data
- Request erasure of your data (in certain circumstances)
- Restrict processing of your data (in certain circumstances)
- Object to direct marketing communications
Data Protection
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We take all reasonable steps to ensure the security, integrity, and confidentiality of your data.
Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. They do not contain personal data.
Changes to This Policy
We may update this policy at any time. Any changes will be published on our website.
Contact Us
If you have questions or concerns about this policy, please contact us:
Email: [email protected]
Phone: +1 (800) 123-4567
Please note that we respond to all queries within 24 hours.
Complaint Handling
If you are dissatisfied with our response, you may contact the relevant regulatory authority in your jurisdiction.